What every front desk professional should know about credit card surcharging

Is a college degree still worth the investment? It depends of the path you craft.

You need to give serious thought to taming the tiger before you are in its cage.

My transparent reflection about my five-year post-layoff experience, how I navigated it, learned through it, and identified some wisdom that might inspire others.

The earliest days of this series present fundamentally significant leadership content.

What we should expect from fidelity to science.

We explore the overuse or inappropriate use of the words "honest," "honesty," and "honestly." Much of the overuse or inappropriate use of these words is in contexts that intrinsically message the audience that the speaker is not trustworthy. I call the overuse or inappropriate use of these words in this context HONESTY VALIDATORS because the speaker believes they validate the truth being spoken. We need a solution to this problem. My solution is to replace these honesty validators with CLARITY VALIDATORS. Instead of trying to be honest, try to be clear. Replacing "honest," "honesty," and "honestly," with "clear," "clarity," and "clearly," produces significantly more benefit to the speaker and to the audience.

It's the real thing alright!

Reflecting on 30 years as a PC user.