BUSINESS BASICS NUMBER 18

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Consistently create clear communication. This business basic enhances every process. Something special happens when people communicate clearly. It means that the left hand knows what the right hand is doing. We wouldn’t want it any other way.

Clear communication is not built on assumptions. Assuming that your customers or colleagues understand a matter is dangerous. Your perspective can be radically different from other people’s perspective. However, you won’t know that without clear communication. Clear communication eliminates the danger of assumptions and the gamble of guesswork.

Are you consistently creating clear communication with your colleagues and your customers? If not, then change it today.


About James Meadows

Currently I serve as a training team manager for Johnson Controls at a customer-care center in Kansas City. Additionally, I am a business consultant, a freelance corporate writer, an Assembly of God ordained minister, a Civil Air Patrol chaplain, and a blogger. I believe we are living in the most fascinating times of human history. To maximize the opportunities these times present, I have a passionate interest in leadership development and organizational success, both of which I view as inextricably linked.

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